InStep Training is an International Training & Consultancy Provider delivering continuous Human Resource performance improvement.

We link people, technology and organisations improving operating effectiveness and optimizing business processes - Step by Step!

We provide full circle training, from project design through to project delivery and follow-up support

 

Special Offer!

Cold Calling

Confident Public Speaking

Testimonial

"I was totally satisfied with the course, contents and presentation. The course was very interesting and useful to me. Also the hand out folder and slides were very useful. Very pleased, Thank You Paul"

 
  



A Helm Global Group Company
 




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Operator Training

We work with groups to determine the requirements. Very often these brainstorming sessions raise issues of communication, reporting, training and ensuring the knowledge of requirements and procedures, of what is expected. We develop programs specifically geared to each situation but cover meeting skills, documentation issues, customer focus, understanding the issues, methods of problem solving and decision making and team roles. We include listening techniques and some team presentation skills. We work on specific projects and build solutions meeting the needs of all parties. We implement these solutions. This is a comprehensive program developed for each specific case.

General Areas:

  • Brainstorming the Issue
  • Developing the Specific Theme
  • Discussion Sessions – Goals, Ideas & Wishes
  • What Can We, How Can We get it done
  • Seeing All Sides of the Equation
  • What is the Focus – People, Product or Customer
  • Listening to the Drums, Presenting our Case
  • Reaching for a new Star – Setting targets
  • Communication our Successes and Resolving our Failures
  • Contributing to the Team

Contact us with your specific requirements.






 
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