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In Step Training
 
 
 
 

InStep Training is an International Training & Consultancy Provider delivering continuous Human Resource performance improvement.

We link people, technology and organisations improving operating effectiveness and optimizing business processes - Step by Step!

We provide full circle training, from project design through to project delivery and follow-up support

 

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Testimonial

"I was totally satisfied with the course, contents and presentation. The course was very interesting and useful to me. Also the hand out folder and slides were very useful. Very pleased, Thank You Paul"

 
  



A Helm Global Group Company
 




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The Art of Negotiation

Reaching 'Win-Win' or a successful outcome means that both parties must feel happy with the outcome – not always possible we understand. Here we look at the techniques necessary, the rules of play, the 'How To' of influencing and persuading, including preparation and tactics. It is necessary to understand behaviour patterns and styles during negotiations and to have a clear view of resolution tactics and deadlock solutions. Effective negotiation varies case by case from sales to salary – we cover the various options and skills necessary.

General Areas:

  • What is a Negotiation and when are we Negotiating?
  • Types of Negotiations
  • Expert Techniques
  • Influencing & Persuading
  • Behaviour Patterns to watch for
  • Plans & Tactics. Responding to Alternatives and to change
  • Resolving Deadlocks and Creating Solutions
  • Being Open & Innovative

Contact us with your specific requirements.






 
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