The Art of Negotiation
Reaching 'Win-Win' or a successful outcome means that both parties must feel happy with the outcome � not always possible we understand. Here we look at the techniques necessary, the rules of play, the 'How To' of influencing and persuading, including preparation and tactics. It is necessary to understand behaviour patterns and styles during negotiations and to have a clear view of resolution tactics and deadlock solutions. Effective negotiation varies case by case from sales to salary � we cover the various options and skills necessary.
General Areas:
- What is a Negotiation and when are we Negotiating?
- Types of Negotiations
- Expert Techniques
- Influencing & Persuading
- Behaviour Patterns to watch for
- Plans & Tactics. Responding to Alternatives and to change
- Resolving Deadlocks and Creating Solutions
- Being Open & Innovative
Contact us with your specific requirements.